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Illinois Government / Program Resources

All Kids – Illinois’ Program to Provide Healthcare for ALL Kids
The All Kids program offers many Illinois children comprehensive healthcare that includes doctors visits, hospital stays, prescription drugs, vision care, dental care and medical devices like eyeglasses and asthma inhalers. Some families pay monthly premiums for the coverage, but rates for middle-income families are significantly lower than they are on the private market.

Client Assistance Program (CAP)
The Client Assistance Program (CAP) helps people with disabilities receive quality services by advocating for their interests and helping them identify resources, understand procedures, resolve problems, and protect their rights in the rehabilitation process, employment, and home services. Individuals with a disability who want to receive or are receiving Vocational Rehabilitation (VR) services or Home Services are eligible for CAP assistance.

CYBERDRIVEILLINOIS – Information from Illinois Secretary of State, Jesse White
Information from IL Secretary of State for Persons with Disabilities. Includes information regarding Disabled Persons Identification Cards, Parking Plates and Placards, and much more!

DentaQuest of Illinois – HFS Dental Program Administrator
To make dental referrals for children who participate in HFS’s Medical Programs, please contact or tell your clients to contact the HFS’s dental program administrator:  DentaQuest of Illinois – 1-888-286-2447 (customer service for participants). DentaQuest will assist in locating a dentist for an appointment. (You will need the participant’s ZIP code to receive local referrals.)

Durable Medical Equipment Information from Illinois DHS
Information on Durable Medical Equipment from DHS.

Home and Community-Based Waiver Programs in Illinois
Information from Illinois Department of Healthcare & Family Services about the 9 Illinois Home and Community-Based waiver programs. A waiver is a program that provides services that allow individuals to remain in their own home or live in a community setting. Illinois has nine HCBS waivers. Each waiver is designed for individuals with similar needs and offers a different set of services.
Sponsored by the Illinois Housing Development Authority, Illinois Department of Healthcare and Family Services, Illinois Department of Human Services, and Illinois Department on Aging, provides detailed information about rental properties and helps people find housing to best fit their needs. The service can be accessed at no cost online 24 hours a day or through a toll-free, bilingual call center at 1-877-428-8844, available M-F, 8:00 am – 7:00 pm CST.

Illinois Department of Employment Security (IDES)
IDES provides employment services and guidance to workers, job seekers, and employers through a statewide network of IDES offices and Illinois workNet centers. The agency combines federally-funded job training programs in Illinois into a “workforce development” system where individuals can find a job or train for a new career.

Illinois Department of Healthcare and Family Services (Formerly Public Aid)
Illinois Department of Healthcare and Family Services is the state agency dedicated to improving the lives of Illinois’ families through health care coverage, child support enforcement and energy assistance.

Illinois Department of Healthcare & Family Services – Client Enrollment Services Compare Plans Information
Find health plans in the county where you live. Choose your county from the menu and compare the services each health plan offers.→ If you are in the Integrated Care Program:  Choose your county and click the second tab marked “Integrated Care Plans.”  → If you are in the Medicare-Medicaid Alignment Initiative: Choose your county and click the third tab marked “Medicare-Medicaid Plans.”

Illinois Department of Human Services Appeal Request Form
For SNAP, Medical Assistance, Cash Assistance, and Child Care. Use this form only if you want to file an appeal (this is a request for a hearing).

Illinois Department of Human Services Q & A Document on Medical Assistance, Medicaid, Medical Card & Health Insurance
Answers to frequently asked questions including resources for “which doctors/dentists accept the medicaid card?”

Illinois Department of Insurance
Our mission is: “To protect consumers by providing assistance and information, by efficiently regulating the insurance industry’s market behavior and financial solvency, and by fostering a competitive insurance marketplace.”

Illinois Department of Public Health
Protects the state’s residents and visitors through the prevention and control of disease and injury; regulates medical practitioners and promotes sanitation.

Illinois Department on Aging
The Illinois Department on Aging web site includes information on the ADA and disability issues.

Illinois Department of Human Rights
The Illinois Department of Human Rights web site contains information on how to report a violation of human rights.

Illinois DHS – Division of Developmental Disabilities
The Illinois Department of Human Services Division of Developmental Disabilities web site contains important information on the programs that the State of Illinois provides for people with developmental disabilities and their families.

Illinois DHS – Division of Developmental Disabilities List of Providers by Service Type
Find service providers funded through the Illinois DHS Division of Developmental Disabilities.

Illinois DHS – Division of Developmental Disabilities Quality Scorecard
The Quality Scorecard increases transparency and promotes accountability by sharing important information about the provision of services in CILA and SODC residential settings across Illinois.

Illinois DHS Division of Developmental Disabilities Network Facilitator Contact Information
Information on the counties covered by each of the seven IL DHS Division of Developmental Disabilities Network Facilitators in Illinois and their contact information.

Illinois DHS – Division of Rehabilitation Services (DRS)
DHS’ Division of Rehabilitation Services is the state’s lead agency serving individuals with disabilities. DRS works in partnership with people with disabilities and their families to assist them in making informed choices to achieve full community participation through employment, education, and independent living opportunities.

Illinois Fair Housing Network
The Illinois Fair Housing Network on the Internet was created by the Illinois Department of Human Rights (IDHR) to bring Illinois fair housing agencies and resources to the Internet users. The site was initially created by IDHR under a funding from the U.S. Department of Housing and Urban Development (HUD).

Illinois Governor’s Office
The website for the Office of the Governor of the State of Illinois. The purpose of the Office is to ensure proper execution of the laws in Illinois.

Illinois Department of Healthcare and Family Services Integrated Care Program – The Illinois Department of Healthcare and Family Services (HFS) implemented the Integrated Care Program (ICP) on May 1, 2011, for seniors and persons with disabilities who are eligible for Medicaid but not eligible for Medicare. ICP is mandatory managed care that began as a pilot program in the greater Chicago region including suburban Cook, DuPage, Kane, Kankakee, Lake and Will counties. It now operates in 29 counties in five regions of Illinois. Those regions include the Rockford region (July 2013), the Central Illinois region (Sept 2013), the Metro East region (Sept 2013) and the Quad Cities region (November 2013).

Illinois Department of Healthcare and Family Services Medicaid Managed Care Program Map – June 2020

Illinois Office of the Attorney General
The Illinois Office of the Attorney General’s web site contains important information for people with developmental disabilities.

Illinois Mental Health Collaborative for Access and Choice
The Illinois Mental Health Collaborative for Access and Choice is:

  • A partnership between the Division of Mental Health (DMH) and ValueOptions® to improve and advance mental health services.
  • An administrative services organization (ASO) created to help DMH make the best use of limited resources to serve people in need of mental health assistance.
  • Not an Health Management Organization (HMO) and does not benefit from limiting care.
  • Devoted to the recovery and resilience of children and adults with mental illnesses.
  • Committed to making it easier for people in need of mental health services to get the right care, at the right time, and in the right amount.

Illinois State Board of Education
The Illinois State Board of Edcuation web site contains the state’s information on implementing IDEA and other information on special education interests.

Illinois State Legislature
A link to everything you need to know about the Illinois State Legislature.

Illinois Supportive Living Program Fact Sheet
Affordable assisted living model administered by the Department of Healthcare and Family Services that offers elderly (65 and older) or persons with physical disabilities (22 and older) housing with services (depending on the population served by the facility). The aim of the program is to preserve privacy and autonomy while emphasizing health and wellness for persons who would otherwise need nursing facility care.

Integrated Care Program Information from Illinois Dept. of Healthcare and Family Services
The Illinois Department of Healthcare and Family Services (HFS) implemented the state’s first integrated healthcare program on May 1, 2011. The Integrated Care Program (ICP) is a program for older adults, and adults with disabilities, who are eligible for Medicaid, but not eligible for Medicare. The program is mandatory and operates in the pilot areas of suburban Cook (all zip codes that do not begin with 606), DuPage, Kane, Kankakee, Lake and Will Counties. As of mid-September 2011, there were 33,274 individuals enrolled in the Integrated Care Program. The Integrated Care Program brings together local primary care providers (PCPs), specialists, hospitals, nursing homes and other providers to organize care around a patient’s needs. It will keep enrollees healthy through more coordinated medical care, helping prevent unnecessary healthcare costs.

Integrated Care Program Frequently Asked Questions – Information on the Illinois Integrated Care Program.

Keep Cool Illinois
The KEEP COOL ILLINOIS website offers a wide variety of tips for households to avoid heat-related health problems as well as how to save energy by lowering their electricity bills and find cooling centers throughout the state. The website also provides information about state energy assistance programs, including the Low Income Home Energy Assistance Program (LIHEAP), other energy-related resources and information about resolving utility service complaints.

Lifeline and Link-Up Telephone Assistance Programs – Illinois Commerce Commission
Low-income consumers may qualify for assistance to help pay for installation of telephone service and monthly charges for local phone service through the Lifeline and Link-Up Telephone assistance programs.

Medicaid Redetermination Information from Illinois Department of Healthcare and Family Services
The Illinois Medicaid Redetermination Project (IMRP) will improve Medicaid integrity by validating that clients who qualify for medical benefits receive them, while those that are not qualified are dis-enrolled. The state’s Medicaid program will use advanced data matching technology to verify income and residency of the state’s 2.7 million Medicaid clients on an annual basis

Office of Inspector General
Vision Statement: The Office of the Inspector General (OIG) will be looked upon as a professional and competent investigative agency.  Mission Statement: The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities.

OIG Abuse/Neglect/Exploitation Information by CILA Provider
The Division of Developmental Disabilities (DDD) provides summary information of abuse, neglect and exploitation allegations and substantiations involving Community Integrated Living Arrangement (CILA) providers.  This information is organized by State Fiscal Year (7/1 through 6/30 of each year).  The information serves as one of the tools for consumers and others to help in selecting and monitoring services and providers. Please remember that this information is only one tool. Consumers and families are strongly encouraged to talk with Individual Service and Support Advocacy (ISSA) agencies, to talk with providers directly, see services as they are being delivered, and talk with other individuals about the provider’s services.

Pro-Bono Legal Services – Referral Information from the Illinois Attorney General
A number of law schools, bar associations and nonprofit organizations across the state offer pro bono legal advice and representation for those who are unable to afford legal services.

Program Descriptions – Illinois Department of Human Services, Div. of Developmental Disabilities
Descriptions of programs and services available through the Illinois DHS Division of Developmental Disabilities.

PUNS Reports from DHS
Public Act 93-0503 requires DHS to compile and maintain a cross-disability database of Illinois residents with disabilities who potentially need IDHS-funded disability services.

SHIP – Senior Health Insurance Program, Illinois Division of Insurance
The Senior Health Insurance Program (SHIP) is a FREE statewide health insurance counseling service for Medicare beneficiaries and their caregivers. SHIP is sponsored by the Illinois Division of Insurance.

UIC – Division of Specialized Care for Children
Established in 1937, and administered by the University of Illinois at Chicago, the Division of Specialized Care for Children (DSCC) is the Illinois Title V agency that provides care coordination for families and children with special health care needs. DSCC, governed by Administrative Rules, helps children with disabilities, and those who have conditions which may lead to disabilities, grow and develop to the full extent of their abilities.