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Abuse and Neglect

From the Illinois Department on Aging website at

​Effective July 1, 2013, the Illinois Department on Aging (IDoA) will handle all reports of alleged abuse against persons with disabilities aged 18-59 who live in domestic (non-institutional) settings. Pursuant to Public Act 98-0049, this responsibility transferred to IDoA from the Illinois Department of Human Services (DHS) Office of the Inspector General. In addition, IDoA continues to respond to reports of alleged abuse, neglect or financial exploitation of persons 60 years of age and older living in the community.
To report suspected abuse, neglect or financial exploitation, please call the statewide 24-hour Adult Protective Services Hotline (formerly the Elder Abuse Hotline) at 1-866-800-1409.

From the Illinois DHS FAQ’s of Reporting Abuse/Neglect of People with Disabilities.

” . . . IF the abuse/neglect is so severe that there is a risk of serious injury or death, call 911 or your local police.

THEN decide whether the abuse/neglect target is a person with disabilities and:

IF the person is enrolled in a program or lives in a setting funded, licensed or certified by DHS, call the OIG HOTLINE: 1-800-368-1463.


IF the person with disabilities is enrolled in a program or lives in a setting funded, licensed or certified by DPH (e.g. a nursing home), and the abuse/neglect occurs when service is being provided, call the DPH Nursing Home Hotline: 1-800-252-2893.


IF abuse/neglect target is a child or adolescent under age 18, call the DCFS HOTLINE: 1-800-252-2873


IF the abuse/neglect target is an adult age 60 or older who does not live in a nursing home, or lives in a private home, call DOA’s Senior Helpline: 1-800-252-8966  or 1-800-279-0400 after regular business hours.”

Abuse & Neglect
Abuse & Neglect – Main Page
Protection & Advocacy
Human Rights Authority
Advocacy Toolbox – Main Page